faq
PURCHASES & PAYMENTS
What is the value in my local currency?
All our courses are priced in US DOLLARS (USD), and the value of this currency usually fluctuates.
To know the exchange rate in your local currency, you can use exchange-rates.org.
What payment methods do you accept?
You can make your payment using any Credit or Debit Card, as well as PayPal. No matter where you are, you can make your payment securely.
If you do not have a credit or debit card, you can make your payment through Western Union or MoneyGram. If you have any questions, write to us from our contact page.
How long does it take to activate my account if I pay by card?
If you make the payment online by Credit Card, Debit Card, or PayPal, your account will be activated automatically. If you do it via bank transfer or Western Union, your account will be approved after you send us the proof of payment.
Can I request a refund for a course?
Yes, you have a 7-day money-back guarantee, following the guidelines of our Refund Policy.
COURSE ACCESS
Are the classes live?
No. Our courses are pre-recorded in high definition, which means you can access each class at any time you want.
What do I need to take the courses?
Once you are enrolled, you only need an internet connection and a computer, laptop, tablet, or smartphone. If your connection allows you to watch YouTube videos smoothly at 480p, you will be able to watch the courses without any problems.
How long will I have access to the course?
Three months
What are the classes like?
Each class consists of a high-definition (4K) video, no longer than 30 minutes. This makes it easier to digest each lesson. You can also watch any of our free preview classes found within each course.
ABOUT US
ElevatELT is a professional English teacher training organization dedicated to empowering educators through innovative, internationally aligned development programs.
Built on over three decades of experience in English language teaching and more than 12 years in teacher education and mentoring, ElavatELT brings together academic expertise, practical classroom knowledge, and a strong commitment to educational excellence.